Privacy Policy

PURE REHABILITATION ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website purerehabilitations.com (the "Site") or use our rehabilitation services.

1. Information We Collect

Personal Information

We may collect the following types of personal information when you interact with our Site or services:

• Full name and contact information (email address, mailing address)
• Mobile phone number
• Insurance information and policy details
• Medical history and health-related information relevant to your treatment
• Appointment scheduling preferences
• Communication preferences and correspondence records

Automatically Collected Information

When you visit our Site, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring website or source
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage your rehabilitation services and appointments
• To communicate with you regarding your treatment, appointments, and follow-ups
• To send health-related updates, educational materials, and service notifications (with your consent)
• To process insurance claims and billing
• To improve our website, services, and patient experience
• To comply with legal obligations and healthcare regulations
• To ensure the security and integrity of our systems

3. SMS/Text Messaging

By providing your mobile phone number and opting in through our forms, you consent to receive text messages from PURE REHABILITATION. These messages may include:

• Appointment reminders and confirmations
• Treatment-related updates and follow-up information
• Health tips and rehabilitation guidance
• Service notifications and announcements

Message and data rates may apply. You may opt out at any time by replying "STOP" to any message. For assistance, reply "HELP" or contact us directly. Message frequency varies based on your treatment plan and preferences.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Healthcare Providers: With other healthcare professionals involved in your care, as permitted by HIPAA
• Insurance Companies: To process claims and verify coverage for your treatment
• Service Providers: With trusted third-party vendors who assist us in operating our website and services (e.g., hosting, email services), subject to confidentiality agreements
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication protocols
• Regular security assessments and updates
• Staff training on data protection and privacy practices

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations. Your protected health information (PHI) is handled in accordance with our Notice of Privacy Practices, which is available upon request at our facility.

7. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our Site.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access your personal information
• The right to request correction of inaccurate data
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to request a copy of your data in a portable format
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

9. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through our website. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• PURE REHABILITATION
• 201 N 7th St, Clarinda, IA 51632
• Email: info@purerehabilitations.com